Tips

A student’s level of preparedness for the new academic year varies from one individual to another. While some are extremely well prepared, others may be the type to just go with the flow. As we embark on another academic year, and regardless of the type of students we’re helping, let’s remember a few tips so that it’s smooth-sailing from September all the way to April for all!

The success of any organization depends on the quality of its staff, hence the importance of properly managing your human potential. At the University of Ottawa, managers are beginning to pay more attention to talent management and are discussing strategies to nurture and cultivate the inherent potential of their employees.

As a Service Excellence Champion, have you ever wondered, or been asked, on which side you should wear your name tag?

In our last newsletter, published in October 2015, we gave you a few tips to recognize the efforts of your colleagues and employees.

Studies prove it: the best managers are those who recognize their employees’ work often and effectively, making them perform better with greater commitment to their work.

In your role as a Service Excellence champion, you face some challenging encounters. Dale Carnegie’s classic book on management, How to Win Friends and Influence People, has a chapter on enhancing professional relationships (which can also be applied to your personal life).