The success of any organization depends on the quality of its staff, hence the importance of properly managing your human potential. At the University of Ottawa, managers are beginning to pay more attention to talent management and are discussing strategies to nurture and cultivate the inherent potential of their employees.
Today, organizations are continually being asked to reinvent themselves. By default, continuous learning has become an important tool for organizations seeking transform and to help their staff or members develop to their fullest potential. Continuous learning fosters an open-minded approach to oneself and others. Both the organization and its members benefit when continuous learning is part of the organization’s culture.
Professional development is a tool you can use to help hone your talents. Research has shown that employees who demonstrate the following qualities have a better chance of succeeding in an organization:
- Good self-knowledge
- Ability to respond to, and deal with, stressful situations around them
- Ability to perform in a difficult work environment
- Creativity, curiosity and openness to new ideas
- A willingness to grow, professionally
Your development as a Service Excellence Champion depends on these qualities, which are also vital in helping you develop into a service excellence leader.
At the start of each year, the University’s Performance Management and Development Program encourages you to reflect and identify a professional development goal. Seize this opportunity to enhance your potential as a Champion!
The Human Resources Leadership, Learning and Organizational Development team is the expert resource you should turn to for help in reaching your professional development goals. This team offers various tools, including training in leadership and in knowledge of self and others. It also sponsors a mentoring program and opportunities for job shadowing. These programs are free, so make the most of them!